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Secrets resorts cabo san lucas1/7/2024 Thank you so much and I look forward to hearing from you and partnering with you for many trips in the future. So now our next trip, I wanted you to consider our stay at Excellence and give us some suggestions for next time. The night scenes, with beautiful lighting throughout the resort, was beautiful and reflective of the pictures we took. The beach was as clean as could be but the water was not clear, no fault of the resort. They set up all day in the plaza with workers working tirelessly. The Fiesta Mexican night was really impressive with their fine attention-to-detail, and just the overall effort to put on such an extravaganza. The lunch at the buffet was repetitive, and lunch in general was nothing special. The food at times was excellent, the French restaurant and the Spice restaurant were excellent. There were some noisy parts of the resort, and I would have been disappointed if we were situated in those locations as we are close to 60. We had rooms 61 both adjoining for our family. Our accommodations were just what we wanted: a quiet location in the more private part of the resort. The grounds and the pools were impeccable. It was on-point at every level, leaving one with the impression that they wanted us back, and that is probably the ultimate compliment as we may very well be. First, the service was incredibly gracious. The people there really seemed to care about our comfort and truly were dedicated to making our stay as pleasurable as possible. I thought you may like some feedback and also to give you some thoughts about what we may like for our next all inclusive vacation. I just came back from the amazing vacation you planned for us at Excellence Cancun Riviera, and just wanted to thank you so very much for our wonderful trip. One night we took pictures by the beach during sunset (another wonderful service offered by the resort) and they came out beautifully. The fish are beautiful and we are able to dive on our own, which is fabulous. We scuba dive twice a day and the water is clear blue and warm, around 83 degrees. We have gone to pick them up and they wanted to stay longer. They baked cookies with Elmo, went to a birthday party for cookie monster, sang songs with Bert and Ernie, treasure hunts, pool parties and the list goes on. The drinks are top shelf as well, apple martinis, piña coladas, etc. Popcorn,cotton candy, and ice cream can be found almost anywhere. There is also a wood-fired oven outdoor pizza cafe, a 50’s style diner that specializes in ice cream sodas. The resort has a petite French cafe that serves specialty coffee drinks,teas, and freshly baked cookies and pastries. The next evening we went to a French restaurant and had black mussels, a warm goat cheese salad with a balsamic reduction dressing, beef tenderloin with a Bernaise sauce, and a cake made of dark chocolate bars, French cream and fresh strawberries and another desert with fruit and a sabayon sauce. The food is spectacular, I had my doubts, being that this is an all inclusive resort, how good could it be? The first evening we had prawns and king crab, the second, we went to Teppanyaki restaurant and had shrimp, chicken, beef and mahi mahi. There is a refrigerator in the room that is fully stocked with water and sodas and the room is cleaned twice daily. From before we even arrived, the resort was extremely accomodating, the service here is unbelievable. Hard Rock All-Inclusive Resorts Specialsīeaches Turks & Caicos has exceeded our expectations.
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